Staying Safe Together

Dear valued guests and friends of The Abbey Hotel,

Our doors will remain open for business travel and key worker stays from Monday 4th January 2021, adhering to the most recent UK Government guidelines.

With brighter days on the horizon and a little more clarity, now is the time to make a break for it. As it stands here are The key dates for your diary:

Pay and play golf bookable from 29th March 2021
Spa days & Spa Treatments available to book from 12th April 2021
Outside Dining available from 12th April 2021
Leisure Breaks
available to book from 17th May 2021

Bookings are already coming in thick and fast so don't miss out.

Keep well. Stay safe. See you soon.

  • CHECK-IN
    • Queues will be minimal and fast moving due to pre-arrival procedures.
    • Where small queues do form, there will be clear physical distancing measures in place.
    • Perspex screens will be added to reception desks to protect staff and guests in locations where direct face to face interaction is unavoidable.
    • We will be operating a contactless check-in/check-out service and encouraging you to pre-pay to reduce interactions. Card is king!
  • HYGIENE
    • All appropriate areas will be disinfected with anti-bacterial chemicals on a regular basis.
    • High use areas, confined spaces and key touch points will receive increased levels of cleaning at more regular intervals.
    • Anti-bacterial hand wash stations will be available at key points throughout the hotel.
    • Guest bedrooms will be completely sanitised after each stay and additional cleaning for high contact surfaces.
    • Visual reminders will be in place to encourage frequent hand washing using soap and water or anti-bacterial hand wash (where soap and water is not available) when entering the building, after coughing or sneezing and after using the washrooms.
  • SAFE DISTANCING
    • One-way systems directing guests and clear social distance markings in public areas.
    • All guests will be advised on the need to practise social distancing from other guests and our team members throughout their stay. There will be visual reminders of this requirement in all appropriate places.
    • Lifts should only be occupied by guests staying in the same room at any one time. Disinfectant and wipes will be available to clean elevator buttons between users.
    • Use of staircases will be encouraged as an alternative with designated staircases for upward and downward travel.
    • Where possible, we will implement one-way systems, with public areas clearly marked to indicate direction of travel and safe distancing guidelines.
    • Throughout the hotel, there will be clear signage to communicate the measures in place and staff members will monitor guest behaviour.
    • Our staff will be required to wear face masks in public areas, and we would encourage our guests to do the same.
    • Secondary control measures such as screens, barriers and personal protective equipment (PPE) will be put in place where safe distancing is not practicable.
    • The capacity in all areas of the hotel will be limited to enable a safe environment for our guests and employees.
  • FOOD & DRINK
    • Our garden area is open for Alfresco Dining and provides a sun-trap throughout the day and evenings... But do remember to dress appropriately as we are dealing with the great British weather. Our new menu is perfect for dining outdoors, options include delicious sharing platters, flame grilled burgers and pizzas.
      Don't miss out, don't forget to book your table, either download our app from the app store "The Abbey Hotel" or book a table HERE.
      Food is served from 12.00pm with last orders at 9.00pm daily.
    • We cannot stress how highly we value your loyalty, and the fantastic work of our staff in these extraordinary times. We will continue to keep in touch by social media.

     

    Thank you for your understanding.

  • OUR TEAM
    • Please note our team will always welcome you with a friendly smile however it will be from a safe distance.
    • All of our team who return to work will have completed health declarations to prove that they are fit and able. They will also have completed our internal COVID-19 training programme.
    • Appropriate Personal Protective Equipment (PPE) including face masks and disposable gloves will be worn by team members based on their roles and responsibilities, and in adherence to Government regulations and guidance.
  • LEISURE CLUB & SPA

    We are delighted that our Leisure Club and Spa is open.

    Please visit our new online booking system HERE to pre book a Spa Treatment or Spa Day to look forward to. Book early to avoid disappointment.

    To book a pool or gym session please click HERE.

  • GOLF

    We are delighted that our golf course and driving range is OPEN.
    Online booking is now available for for full members (3 weeks in advance). We will also be accepting visitor pay and play rounds with online booking available 7 days in advance.

    Our Covid Stay Safe - Play Safe rules will remain in place for your and our teams safety.

    Memberships are available. For more info please email our golf manager rob.davies@theabbeyhotel.co.uk.

    Welcome back!

  • GIFT VOUCHERS

    All vouchers with expiry dates between 1st April - 30th August 2020 will be automatically extended to 30th November 2020.