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Duty Manager -40 hours per week (Maternity Cover Only)

Duty Manager -40 hours per week (Maternity Cover Only)

The Duty Manager position is for maternity cover only and will terminate when the post holder returns after maternity leave. The successful candidate will have previous experience as a Hospitality, Duty or Guest Relations Manager and will have an excellent understanding of hotel values, and will strive to produce first class, high quality service. You will have the ability to maintain exemplary standards of excellence encouraging and motivating others to follow suit and exceed expectations.

In this role you will predominately be performing duty management shifts and will be involved in overseeing the day to day operation of the hotel. This will include making certain that any guest challenges are dealt with proficiently and with continuity, ensuring our guests are given a warm welcome throughout their stay and to ensure the safe running of the hotel.

The role will include working shift patterns, the successfully appointed candidate will be a confident communicator as the role involves dealing with both internal and external guests, department managers and will report directly to Operations Manager.

Entry Requirements:

  • Hotel experience in a 4 star hotel is essential
  • Hospitality Management/Duty Management/Guest Relations experience is essential
  • A strong management experience in Rooms/Front Office Division
  • Ability to work shifts
  • Excellent customer service skills
  • Enthusiastic in delivering service excellence
  • Possess the ability to work under pressure and have strong organisational skills
  • Has a good command of the English language, both spoken and written
  • Display a polite and professional attitude to internal and external guests

Please provide a current CV to apply


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Duty Manager -40 hours per week (Maternity Cover Only)

For more information about Duty Manager -40 hours per week (Maternity Cover Only) please contact us on 01527 406 600 or email us at reservations@theabbeyhotel.co.uk.

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Certificate of Excellence 2015

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Duty Manager -40 hours per week (Maternity Cover Only)