Testimonials

Super Luxury Couples Retreat
Stayed overnight on the Romantic Couples break, room was immaculate, facilities were great and staff were fantastic.
Lovely personal touches in the room. Very welcoming and relaxing environment. Has the 30 minute back and shoulder massage- the spa team were lovely and did a great job. I was almost asleep by the time they were finished!  Dinner was lovely- try the steak! It was gorgeous!  Brilliant stay- can't wait to go back!
Baby Shower
I arranged afternoon tea for my sisters baby shower for 13 people the staff were all so help full through out the whole booking could not fault any of the staff. The afternoon tea was beautiful the sandwiches and scones were presented very nice and tasted great too the staff kept coming and checking we had drinks and asking if we needed anything the whole experience was excellent would definitely recommend it to everyone.
Fantastic Spa Treatments
My mum, sister & I, visited the Abbey Hotel's Spa for neck, back and shoulder massages recently, which were great value for money and very relaxing. Beauty therapists, Eleanor & Tamara were brilliant and very friendly, although all staff within the hotel from leisure to bar staff to reception were very welcoming, and shown an excellent level of customer service.

All facilities within the spa were modern, and grounds around the hotel are beautiful. Would highly recommended this lovely hotel and their services to anyone and will be visiting again :)
Gracie
Lovely Sanctuary
Stayed here whilst doing an exhibition at the NEC in Birmingham. Whilst it is about 20-25 mins drive away it is definitely worth it. Supremely quiet, gorgeous King size beds to sprawl out on and cosy and warm rooms. Beautiful and attentive staff. Can't ask for more. Great stuff!
Business Trip
We use The Abbey for business on regular occasions and once for pleasure, the staff are very accommodating and friendly, the spa facilities are not to be missed and the golf course is very good. I have stayed over 50 times now and never had cause to complain...

Thoroughly recommend for business or pleasure!
Perfect Christmas Day
I'm writing on behalf of my parents who came to your Hotel to have Christmas Day lunch with you recently.

They've asked me to pass on their sincere thanks to all the staff who were on duty that day.  They tell me that the decorations (in particular the table) were really pretty, the food was plentiful and cooked to perfection.  The service by all members of staff was phenomenal.  They tell me that they had a wonderful day, actually, the word they used was "perfect".  This is their second time with you at Christmas, (I was unable to join them this year) and they tell me they will be booking for Christmas 2017.

I would also like to take this opportunity to say Thank You for making my parents feel really welcome and as they were on their own, they weren't made to feel any less special than all the people that had families with them to celebrate Christmas.

 
True love stories never end.. but they begin at The Abbey Hotel

Wedding-venues-Worcestershire


Zoey and Luke


We recently married and had our wedding reception at The Abbey Hotel and we just wanted to say thank you for delivering exactly what you said you would. A big thank you to everyone including all the staff behind the scenes.
Amazing venue, amazing food, amazing staff – cannot fault
I got married here on 6th November 2016. In the year leading up to the wedding Rachel (my wedding manager) was so amazing. She was always there when I needed to speak to her or have any queries about the wedding. Not only was she always there she replied to any messages left super quickly. If Rachel was not available one of her colleagues would address my message.

Rachel made planning my wedding a dream. I did not have to worry about anything as I knew Rachel was on the ball. Whilst extremely professional, Rachel was also very friendly and I consider her to be a friend, so much so I shall remain in contact.

On the day of the wedding, my wedding manager Amy could not do enough for me. Even so far as giving me extra napkins so I didn't spill the lovely tasty soup on my dress! She even went to a guests room to collect some medication during the speeches so they didn't miss out on the speeches.

Rachel and Amy went, in my opinion, above and beyond what was expected of them.

The venue itself is stunning, fantastic decoration and lovely picturesque grounds.

The food was also amazing, every guest commented on how tasty the food was.

If you are looking to get married please consider this venue as you will not be disappointed.

I would definately recommend The Abbey
Abbey Hotel highly recommended for families!
We specifically chose this hotel for it's proximity to Cadbury's World, only to find that the hotel would actually organise the booking of your tour at Cadbury's world - simple.

We loved this hotel because it ticked all the boxes for a great family stay.

Our room was really spacious, big Super King bed and a pull out sofa bed for the kids. This hotel is REALLY clean! Which is always a good sign.
In the restaurant, the staff are super efficient and really helpful when it comes to young fussy eaters. The food is really good in this hotel, we tried a variety of dishes over 2 days and were really happy with them. My son had a pizza one night and my gosh!!! Not had a pizza that good in a long while!
The spa facilities are also very good, I liked the lay out of the sauna/steam rooms that were right on the pool edge, so you can pop in and out of them whilst still watching your family in the main pool. Nice fresh fluffy towels at the pool.

I have already recommended this hotel to my friends who are also thinking of a trip specifically to go to Cadbury's world. Another lady that I met in the hot tub was staying for the same reason but had also squeezed a trip to the National Space Centre in Leicester that was apparently 45 minutes away!

This hotel represents great value for money!

Stayed December 2016, traveled with family
Surprise Birthday Party
I booked the Henley-in -Arden Suite for the evening for a surprise 60th Birthday Party for my partner. The event co-ordinator (Kay Lilley) was extremely helpful from the time I made the initial enquiry to confirming the booking. Kay was helpful, considerate and most importantly very understanding to what I needed to make the evening a special occassion for my partner.

Sue, my partner has relatives that are quite widely spread throught the UK. Kay had reserved 20 rooms at the hotel for any guests that needed to stay overnight at very attractive rates (below the normal room rate) Several people took advantage of this offer!

I also took advantage of booking a room at the Hotel for Sue and I. The room was spotless, just what you would expect from a 4* Hotel. The breakfast next morning was well presented and again the staff were very efficient. The choice of food on offer was enough to satisfy even the most "awkard" of clients.

Unfortunately, we were not able (due to time restraints by us) to use the leisure facilities at the hotel but I know that several of our party did and they really enjoyed their stay.

The actual planning of the party was quite intricate and was to be a surprise and Kay worked hard to ensure that ALL my requests were dealt with in a smooth and very proffessional manner.

The event took many months to prepare and I was in constant communication with the Hotel to update them on numbers of guests that were coming and also choice of menu for the evening buffet etc.

I was absolutely thrilled on the night of the party. Everything went like clockwork, EXACTLY to plan. The staff at the Hotel did a wonderful job to ensure that everyone enjoyed the night.

I cannot praise enough how hard everyone worked that night to make the party such a wonderful success. The food was excellent along with the attentiveness of the staff. In fact ALL the guests at the end of the evening came up to me to thank me for such a truly remarkable party (the best that they had been to, most of them said)

I would have no hesitation at all in booking this venue in the future

I would give this hotel a 12/10 for outstanding service and attention to detail.

WELL DONE !!!!