Testimonials

Fantastic New Year




















We booked in for the New Years Eve Gala Ball. Rooms spacious and clean, well equipped gym and friendly staff. Very well organised ball, especially the food which was of exceptional quality given the numbers being catered at the same time. Good DJ too, nice range of music covering the decades so something for everyone. We went there after a day in Alcester and on the way home visited Stratford Upon Avon, so all in all a great way to mark the New Year. Would definitely go there again.


Judy




















Judy
Our thanks and commendations to you all
Having celebrated our wedding at The Abbey Hotel on Saturday 3rd June 2017, my husband and I feel compelled to write to commend the staff at the hotel for their service, professionalism and willingness to help. Our wedding day could have been an anxious experience for us; with us keen that our guests enjoyed the day and that our life as a married couple commenced as we would want it to. However, the staff at the hotel could not do enough to help us; nothing was too much trouble. Service was given willingly and with a smile. We cannot commend the staff highly enough. Our guests commented very favourably about all aspects of the day at the hotel from the upkeep of the grounds, to service of all staff and the quality of the food. Our thanks and commendations to you all.

It would be remiss of us to not give a special mention to Kay Lilley. from our initial meeting with Kay at the end of 2016 until the wedding day Kay has been an outstanding professional who has been a credit to your hotel. Despite looking at alternative venue, the choice of where to have our wedding was a real "no-brainer". It would not be an exaggeration to say that this was largely due to the commitment, dedication and professionalism of Kay. She listened to what we wanted, made suggestions about how our day could be enhanced and delivered on everything she promised. This is unfortunately such a rare occurrence nowadays it would seem. Kay has been an outstanding support throughout our wedding plaaning and we are under no illusions that the success of and enjoyment from yesterday was enhanced by Kay's involvement. please her on our behalf and pass on our thanks. Indeed, the words "thank you" would hardly suffice.

We have had the most fantastic start to our life as husband and husband and remain grateful to Kay and the staff at the Abbey Hotel for the role you have played in our big day.

Many thanks.
Hen Do of my Dreams!
Hi,
I just wanted to thank you all so much for the best hen do.
You accommodated us all so so well and made the day perfect.
I really really appreciated it and couldn't rate you highly enough and honestly gave me the best hen do of my dreams.
Thank you so much,
Naomi
70th Birthday Party
Our celebration evening at the Abbey Hotel on Friday 16th June 2017 was everything I hoped it would be. From our initial first meetings to the event itself, I had every confidence in you that the evening would run smoothly. It was a pleasure dealing with you. Your willingness to filfill my wishes, your advice and ideas on how best to organise the preparations and your attention to detail ensured that the staff carried out their duties beatifully on the night.

The service and quality of the food was excellent and I was delighted with the way the hotel staff accomodated the various requests of our guests.

Ian provided a great selection of music for the evenings entertainment. There wasn't a request that he was unable to play.

At the end of a perfect evening, my husband and I were delighted to retire to the 'Royal' suite and I know, my daughters Theresa and Tara, were equally thrilled with the 'Leamington' and 'Malvern' rooms.

We have received alot of positive feedback from our friends and family on their enjoyment of the whole evening.

Thank you, once again, for making a special evening memorable.

 

 
Superb Golf Weekend 5*
Booked this venue through Golf Breaks many months ago. 16 golfers for 3 rounds, 2 nights dinner, bed and breakfast. On arrival the golf pro shop could not of been more helpful. The golf course was in fantastic condition. There was a starter on the tee to set us off and even the weather was on our side, well for most part. The rooms were super tidy and clean what you would expect I guess for a 4 star.  The food was excellent a la carte menu and buffet breakfast with fresh toast, eggs and coffee/tea to order.

The staff were super attentive and very on the ball. We happen to have our own mini function room which worked out a treat. The bar food was great too as we ate on the Sunday before departing. I don't usually leave reviews but felt after the great weekend the Abbey Hotel provided it was only right I did so.

Well done all at The Abbey Hotel I am sure we will meet again. , , ,
Fantastic Conference Venue
We have held our conference at The Abbey for the last 5 years. We have already signed up for next year. We cannot fault the team or the venue. Their efforts during our conferences have to be commended and they are incredibly attentive. Oliver and Claire in particular were incredibly helpful. The food was first class, and we would recommend travelling here for this alone.

We have over 60 rooms during our stay and all are clean, well kept and spacious.

We would recommend!
Christening / Birthday Celebration
I held a triple celebration for my daughters 4th Birthday, Christening and my husbands 40th Birthday on Sunday 29th January 2017 in the Henley and Arden Suite. The day was flawless, the staff were all very helpful and nothing was too much for them!! They took all of the stress away from me and we had an amazing day!

We chose Chilli and Curry for the adult food along side a buffet and the food was beautiful, this was served by the staff which worked really well! We also had a children's buffet, this was also very impressive and went down a treat!

We had 80 adults and 35 children to our party and the room worked perfectly for the size of the party.

I can't thank all of the staff enough especially Kay and Aimi who helped me plan the day and set it up in the morning, I didn't have to do anything and they made sure everything was perfect for our arrive and beyond!!

I would highly recommend the Abbey Hotel for functions and weddings!
Sarah
Super Luxury Couples Retreat
Stayed overnight on the Romantic Couples break, room was immaculate, facilities were great and staff were fantastic.
Lovely personal touches in the room. Very welcoming and relaxing environment. Has the 30 minute back and shoulder massage- the spa team were lovely and did a great job. I was almost asleep by the time they were finished!  Dinner was lovely- try the steak! It was gorgeous!  Brilliant stay- can't wait to go back!
Baby Shower
I arranged afternoon tea for my sisters baby shower for 13 people the staff were all so help full through out the whole booking could not fault any of the staff. The afternoon tea was beautiful the sandwiches and scones were presented very nice and tasted great too the staff kept coming and checking we had drinks and asking if we needed anything the whole experience was excellent would definitely recommend it to everyone.
Fantastic Spa Treatments
My mum, sister & I, visited the Abbey Hotel's Spa for neck, back and shoulder massages recently, which were great value for money and very relaxing. Beauty therapists, Eleanor & Tamara were brilliant and very friendly, although all staff within the hotel from leisure to bar staff to reception were very welcoming, and shown an excellent level of customer service.

All facilities within the spa were modern, and grounds around the hotel are beautiful. Would highly recommended this lovely hotel and their services to anyone and will be visiting again :)
Gracie