Testimonials
Surprise Birthday Party
I booked the Henley-in -Arden Suite for the evening for a surprise 60th Birthday Party for my partner. The event co-ordinator (Kay Lilley) was extremely helpful from the time I made the initial enquiry to confirming the booking. Kay was helpful, considerate and most importantly very understanding to what I needed to make the evening a special occassion for my partner.
Sue, my partner has relatives that are quite widely spread throught the UK. Kay had reserved 20 rooms at the hotel for any guests that needed to stay overnight at very attractive rates (below the normal room rate) Several people took advantage of this offer!
I also took advantage of booking a room at the Hotel for Sue and I. The room was spotless, just what you would expect from a 4* Hotel. The breakfast next morning was well presented and again the staff were very efficient. The choice of food on offer was enough to satisfy even the most "awkard" of clients.
Unfortunately, we were not able (due to time restraints by us) to use the leisure facilities at the hotel but I know that several of our party did and they really enjoyed their stay.
The actual planning of the party was quite intricate and was to be a surprise and Kay worked hard to ensure that ALL my requests were dealt with in a smooth and very proffessional manner.
The event took many months to prepare and I was in constant communication with the Hotel to update them on numbers of guests that were coming and also choice of menu for the evening buffet etc.
I was absolutely thrilled on the night of the party. Everything went like clockwork, EXACTLY to plan. The staff at the Hotel did a wonderful job to ensure that everyone enjoyed the night.
I cannot praise enough how hard everyone worked that night to make the party such a wonderful success. The food was excellent along with the attentiveness of the staff. In fact ALL the guests at the end of the evening came up to me to thank me for such a truly remarkable party (the best that they had been to, most of them said)
I would have no hesitation at all in booking this venue in the future
I would give this hotel a 12/10 for outstanding service and attention to detail.
WELL DONE !!!!
Sue, my partner has relatives that are quite widely spread throught the UK. Kay had reserved 20 rooms at the hotel for any guests that needed to stay overnight at very attractive rates (below the normal room rate) Several people took advantage of this offer!
I also took advantage of booking a room at the Hotel for Sue and I. The room was spotless, just what you would expect from a 4* Hotel. The breakfast next morning was well presented and again the staff were very efficient. The choice of food on offer was enough to satisfy even the most "awkard" of clients.
Unfortunately, we were not able (due to time restraints by us) to use the leisure facilities at the hotel but I know that several of our party did and they really enjoyed their stay.
The actual planning of the party was quite intricate and was to be a surprise and Kay worked hard to ensure that ALL my requests were dealt with in a smooth and very proffessional manner.
The event took many months to prepare and I was in constant communication with the Hotel to update them on numbers of guests that were coming and also choice of menu for the evening buffet etc.
I was absolutely thrilled on the night of the party. Everything went like clockwork, EXACTLY to plan. The staff at the Hotel did a wonderful job to ensure that everyone enjoyed the night.
I cannot praise enough how hard everyone worked that night to make the party such a wonderful success. The food was excellent along with the attentiveness of the staff. In fact ALL the guests at the end of the evening came up to me to thank me for such a truly remarkable party (the best that they had been to, most of them said)
I would have no hesitation at all in booking this venue in the future
I would give this hotel a 12/10 for outstanding service and attention to detail.
WELL DONE !!!!
Midlands Accommodation Testimonial
We return to this hotel three or four times a year. Everything about the hotel, the staff, the service and the location is to our liking. The golf course is always very challenging and my partner enjoys the Spa facilities. The staff are always friendly and helpful. The rooms are very comfortable and we have never had a bad breakfast or dinner experience. We are most certainly looking forward to our next stay over the Xmas period.
The menu choice was good, food cooked to perfection and the service was excellent.
Had a great evening at the Abbey Hotel with friends. The menu choice was good, food cooked to perfection and the service was excellent.
I am always impressed with the staff at the hotel as they always put them selves out to ensure you have a memorable visit.
Luxurious Rooms and Friendly Staff
We were a party of 3 couples and were fortunate enough to book 3 fantastic rooms - The Malvern, Leamington and Studley suites. We were all in agreement that the overall quality of the rooms exceeded our expectations. Very large, stylish and with great views of the golf course. Definately felt more like 5 star than 4.
We arrived fairly late having been at a wedding elsewhere, the reception staff and night porters were very efficient & friendly and were more than happy to serve us some late drinks to end a fantastic day (we only wish the wedding had been at The Abbey as the facilities are first class!)
We arrived fairly late having been at a wedding elsewhere, the reception staff and night porters were very efficient & friendly and were more than happy to serve us some late drinks to end a fantastic day (we only wish the wedding had been at The Abbey as the facilities are first class!)
Best Prom we’ve had!
Friday night was excellent. We were very pleased with everything from the contact with you, the staff on the night, the organisation for the event and the food provided.
It was the best prom we have had in recent years. Thank you and to the staff who were very helpful on Friday.
North Bromsgrove Prom
It was the best prom we have had in recent years. Thank you and to the staff who were very helpful on Friday.
Cannot fault anything in the whole wedding experience!
What can I say, it was the best day and we had an absolutely amazing time. From the moment I arrived at 11:45 Locky was in control and working hard. Nothing was too much trouble and he knew exactly what was going on. I was obviously nervous but he put my mind at rest and everything happened like clockwork.
I cannot fault anything in the whole wedding experience. From the first time we met you we were put at ease and every detail was planned to perfection. Every time we rang the hotel, even for the tiniest detail, they were very helpful and are a credit to the Abbey.
All of the preparation we had put into to the flowers, sweets and table plan etc was worth it as it was all laid out perfectly. The food was great and every guest said the lamb was cooked to perfection.
The DJ introduced himself and gave some ideas and although we did not want to do some of them he was happy to do what we wanted to do and played the songs we requested. The guests danced the night away and every one we have spoken to has said what a great wedding it was.
As well as this the rooms were great and the breakfast was just as good.
we honestly cannot fault the Abbey and the staff made our wedding day something we will never forget.
We will recommend you to everyone and I will be putting a glowing report on trip advisor very soon.
Thank you once again for everything, especially yourself and Locky.
Simon and Emma
I cannot fault anything in the whole wedding experience. From the first time we met you we were put at ease and every detail was planned to perfection. Every time we rang the hotel, even for the tiniest detail, they were very helpful and are a credit to the Abbey.
All of the preparation we had put into to the flowers, sweets and table plan etc was worth it as it was all laid out perfectly. The food was great and every guest said the lamb was cooked to perfection.
The DJ introduced himself and gave some ideas and although we did not want to do some of them he was happy to do what we wanted to do and played the songs we requested. The guests danced the night away and every one we have spoken to has said what a great wedding it was.
As well as this the rooms were great and the breakfast was just as good.
we honestly cannot fault the Abbey and the staff made our wedding day something we will never forget.
We will recommend you to everyone and I will be putting a glowing report on trip advisor very soon.
Thank you once again for everything, especially yourself and Locky.