Our thanks and commendations to you all
Having celebrated our wedding at The Abbey Hotel on Saturday 3rd June 2017, my husband and I feel compelled to write to commend the staff at the hotel for their service, professionalism and willingness to help. Our wedding day could have been an anxious experience for us; with us keen that our guests enjoyed the day and that our life as a married couple commenced as we would want it to. However, the staff at the hotel could not do enough to help us; nothing was too much trouble. Service was given willingly and with a smile. We cannot commend the staff highly enough. Our guests commented very favourably about all aspects of the day at the hotel from the upkeep of the grounds, to service of all staff and the quality of the food. Our thanks and commendations to you all.
It would be remiss of us to not give a special mention to Kay Lilley. from our initial meeting with Kay at the end of 2016 until the wedding day Kay has been an outstanding professional who has been a credit to your hotel. Despite looking at alternative venue, the choice of where to have our wedding was a real "no-brainer". It would not be an exaggeration to say that this was largely due to the commitment, dedication and professionalism of Kay. She listened to what we wanted, made suggestions about how our day could be enhanced and delivered on everything she promised. This is unfortunately such a rare occurrence nowadays it would seem. Kay has been an outstanding support throughout our wedding plaaning and we are under no illusions that the success of and enjoyment from yesterday was enhanced by Kay's involvement. please her on our behalf and pass on our thanks. Indeed, the words "thank you" would hardly suffice.
We have had the most fantastic start to our life as husband and husband and remain grateful to Kay and the staff at the Abbey Hotel for the role you have played in our big day.